Study people during their shopping journey

Conduct interviews and surveys at the store, during an app session or immediately after a purchase. No more recalled surveys filled out weeks later.

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How it works

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Build triggers and cohorts from verified behavior

Use purchase, receipt, app usage, and location data to target and trigger research during a journey.

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Interview consumers during a journey

AI moderator or survey asks people to walk through their last purchase: how they discovered, compared, decided, and where channel and retailer choice happened.

Soft purple gradient background with subtle vertical lines and light circular blur effects.

Map the full journey

Identify the moments, touchpoints, and triggers that matter, and understand where you're losing shoppers. Combine with behavioral data to enrich findings.

Soft purple gradient background with subtle vertical lines and light circular blur effects.

Build triggers and cohorts from verified behavior

Use purchase, receipt, app usage, and location data to target and trigger research during a journey.

Soft purple gradient background with subtle vertical lines and light circular blur effects.

Interview consumers during a journey

AI moderator or survey asks people to walk through their last purchase: how they discovered, compared, decided, and where channel and retailer choice happened.

Soft purple gradient background with subtle vertical lines and light circular blur effects.

Map the full journey

Identify the moments, touchpoints, and triggers that matter, and understand where you're losing shoppers. Combine with behavioral data to enrich findings.

Powered by 3M+ consumers sharing verified data

Every data point is consented, verified, and linked to a real person. Research on Pogo means reaching people whose behavior you can actually verify, not just what they tell you.

Key capabilities for this use case

Verified buyer targeting

Interview and survey people who made a real, confirmed purchase trip — not shoppers recalling behavior from weeks ago.

Trip and mission classification

Categorize real trips by mission type using basket patterns, timing, and location.

Path-to-Purchase interviews

Guided storytelling about real, recent purchases.

Omnichannel mapping

See how shoppers move between in-store, online, delivery, and click-and-collect.

Occasion-based analysis

Map occasions to products, channels, and retailers.

Retailer-level granularity

Track behavior by specific banner, region, or store format
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See Path-to-Purchase research in action

Explore Pogo's verified shopper data and set up your research studies.

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Book a Demo
Pogo research platform alongside a consumer video interview.