How Zappi and Pogo compare

Pogo vs Zappi

Test concepts, packs, and ads with people who actually buy your category. Every Pogo buyer is matched to card, receipt, and retailer-account data before the study starts. Then ask them why, on video, in the same study.

3M+ purchase-verified buyers / $470B+ in tracked transaction volume
Pogo AI Interviewer product screenshot showing an AI-moderated video interview with a purchase-verified buyer
Trusted by teams at

Quality-scored sample vs. verified buyers

Zappi blends sample from multiple third-party panel suppliers and scores each respondent on 14 quality signals. That catches bots and speeders. It can't confirm that someone who says they buy your category actually does. Pogo checks the purchase first: every buyer is matched to real transaction data before they qualify, so a concept score comes from people already in the aisle. And where Zappi's open ends are auto-coded text, Pogo's AI interviewer asks the follow-up question on video, so you hear what drove the score. Zappi's newer tools, the Idea Pre-Screener and Amplify AI, use synthetic respondents. Every Pogo answer comes from a real buyer.

3M+Purchase-verified shoppers
$470B+In tracked spend
1 in 150U.S. shopping trips

A side-by-side comparison

Zappi
Who answers
✓
Category buyers matched to card, receipt, and retailer-account data before they qualify
✕Sample blended from multiple panel suppliers, quality-scored per respondent, qualified by profiling
Targeting
✓
By what people bought: brand, retailer, SKU, and frequency, including a competitor's customers
✕Category users defined by sample suppliers' profiling; no purchase-record matching published
Hearing the why
✓
AI-moderated video interviews with follow-up questions, in the same study as the concept test
✕Open-ended text answers, auto-coded into likes, dislikes, and improvements
Real people, not synthetic
✓
Every score and every quote from a real, verified buyer
✕Synthetic respondents in its Idea Pre-Screener and Amplify AI; human sample on standard tests is quality-scored, not purchase-verified

Hear from leaders who choose Pogo

"Pogo enables us to engage verified customers and gain insights that drive smarter decisions."

Nick Swanson, VP, Business Insights & Analytics, ofi

"Pogo's breadth and depth of data is exceptional, I've yet to build an audience they couldn't find."

Jennifer Ng, GM, Advertiser Insights, The Trade Desk

"Pogo's blend of competitive basket-level spend signals, along with videos of consumers that humanize the data is a game changer (and a must have for any data-driven marketer)"

Joice Wirkus, SVP, Marketing, Pet Supplies Plus

Why teams choose Pogo over Zappi

01 · Verified buyers

Verified buyers, not self-reported claims

Most research panels qualify respondents by answering a screener, so anyone can claim to buy your brand to collect the incentive. On Pogo, every respondent is screened by real card, receipt, and location data before the study starts.

Pogo Audience Builder product screenshot showing verified-behavior audience segments
02 · Hard-to-fill audiences

Reach the buyers other panels can't

Low-incidence SKUs, a competitor's customers, category lapsers — that's where self-reported panels run dry. Pogo finds them by what they actually bought: brand, retailer, SKU, and frequency.

Pogo Audience Explorer product screenshot showing reachable audience segments
03 · Behavior + answer

The behavior behind every answer

Most tools give you the survey response. Pogo gives you the response and the verified purchase behind it — the receipt, the store visit, the brand switch — attached to the same person, in one study.

Pogo AI Research Agent product screenshot showing behavioral data behind survey answers
04 · Video interviews

Watch real buyers answer, in their own words

Talk to hundreds of verified buyers on video, in hours. Watch the full interviews, get instant reports, and share the highlight reels in your next deck.

Pogo AI video interview screenshot showing a verified buyer answering in their own words

Ready to test your next idea on buyers you can verify?

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Frequently Asked Questions

Is Pogo a good Zappi alternative?

Yes. Pogo runs concept, pack, and ad tests as Quant Surveys with buyers matched to purchase data, then interviews them on video to explain the score. Your result comes from real category buyers, not from a blended panel or a synthetic model.

What data does Pogo actually use to verify a purchase?

Pogo matches respondents against real-world purchase signals — including credit and debit card transaction data, digital receipts, in-store visit data, and app usage data — before they ever qualify for a study. That's what "purchase-verified" means in practice: confirmed behavior across multiple data sources, not a single self-reported screener question.

Where does Zappi's sample come from?

Zappi says it uses multiple ESOMAR- and ISO-certified sample suppliers and scores each respondent on 14 quality signals. Pogo starts from purchase data instead: buyers are confirmed by card, receipt, and retailer-account data before the study begins, so nobody can claim to buy your brand to collect a reward.

Can I run concept and pack tests on Pogo?

Yes. Run concept, pack, and MaxDiff tests as Quant Surveys with verified buyers of your category or your competitors, then interview a subset on video to hear what drove the score.

Does Zappi use synthetic respondents?

For some tools, yes. Zappi's Synthetic Idea Pre-Screener and Amplify AI use synthetic respondents for fast, directional reads. Every Pogo answer comes from a real buyer whose purchases are confirmed before the study starts.

Can I interview my competitors' buyers on Pogo?

Yes. Pogo builds an audience from what people actually bought, by brand, retailer, SKU, or frequency. That includes a competitor's customers, lapsed buyers, and category switchers.

How long does a Pogo study take?

Interviews start coming back within hours of launch, and most studies run end to end in under 2 days, with transcripts, themes, and highlight reels at the end.

Test your next idea on people who actually buy the category.

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